◆ Jadetravelsydney
Contact us
Jadetravelsydney is a small independent team reviewing online pokies sites for players in Australia. If you have spotted an error, have a question about a review, or represent a brand, please write to the matching address below. An editor reads every message, and clear, specific details help us respond properly.
Editorial and corrections
Write to editor@jadetravelsydney.com. Include the page link, the exact sentence you think is wrong, what you believe is correct, and any screenshot or source that supports your report.
editor@jadetravelsydney.com
General questions
Use info@jadetravelsydney.com for questions about the site, how our reviews work, or accessibility problems. Mention the page you were reading and describe your question in a few clear sentences.
info@jadetravelsydney.com
Partnerships and advertising
Send proposals to partners@jadetravelsydney.com. Include your company name, the brand involved and what you are proposing. Partnership talks never influence rankings or review scores for the nine brands we compare.
partners@jadetravelsydney.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a dispute with a casino?+
We are not the operator, so we cannot access your account or release payments. Contact the casino's support team first and keep records of every message. If the issue stays unresolved, tell us at editor@jadetravelsydney.com which brand it involves and what happened. We may recheck that review.
How quickly will I get a reply?+
We aim to reply to every genuine message once an editor has checked it. Correction reports come first, because inaccurate information can affect readers' decisions. Complex questions can take longer when we need to retest a site or confirm details with a brand.
Do you offer gambling support?+
We are not a counselling service. If gambling is causing you harm, contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au. The service is free and available at any hour across Australia. You can also use BetStop, the national self-exclusion register.
Can a casino pay to be ranked higher?+
No. Partners may pay us commissions through affiliate links, but ranking positions come from our own testing of the nine brands we compare. We decline any request to change a score or remove criticism in exchange for payment.